Receipts and acknowledgements
Request a donation acknowledgement, report a correction, or ask for help locating a prior receipt.
Donor care
Donation support, without the runaround.
Tell us what you need and we will route your request to the right person. You do not need an online account to request help.
Do not send card or account numbersEIN 39-5160137
What we can help with
One support path for every kind of gift.
The previous donor-account experience was not connected to verified donation records. This page now provides a direct, human support path instead of displaying incomplete or sample information.
Recurring gift changes
Ask us to help locate, update, pause, or cancel a recurring contribution through the appropriate payment provider.
Strategic giving instructions
Get current guidance for donor-advised funds, stock, IRA qualified charitable distributions, planned gifts, or digital assets.
Payment and donor questions
Report a payment issue, update donor recognition preferences, or ask how information connected to a gift is handled.
Before you submit
Share enough to locate the gift, but no sensitive financial data.
Include the donor name, email address, approximate gift date, amount, and payment method when known. That context helps us route the request without asking you to repeat the story.
Never include a full card number, bank or brokerage account number, password, tax identification number, or digital-asset wallet credential.
Need giving instructions instead?
Tell us how we can help
Use the note to include the approximate gift date, amount, payment method, and the change or document you need.
Ready to give?